At Ivylyn Routes, we are committed to delivering your Camping Gear, Hiking Gear, and Travel Tech safely and efficiently to your location. We operate worldwide and strive to ensure a smooth shipping experience. Please read the following details about our shipping process, estimated delivery times, and other important terms.

Shipping Locations

We offer worldwide shipping to most countries. However, there may be some restrictions due to logistics or local regulations. If we are unable to ship to your location, we will notify you as soon as possible.

Processing Time

  • Orders are typically processed within 1-3 business days after they are placed.
  • Processing times may be longer during peak seasons, holidays, or unforeseen circumstances.
  • Once your order has been processed and shipped, you will receive a confirmation email with tracking details (if applicable).

Estimated Delivery Times

Delivery times may vary depending on your location:

  • Domestic Shipping: 5-10 business days
  • International Shipping: 10-20 business days
  • Remote areas may take additional time for delivery.
  • We only accept cash on delivery.

Please note that these timeframes are estimates and may vary due to factors beyond our control, such as customs delays or weather conditions.

Shipping Fees

  • Shipping fees are calculated at checkout based on the delivery destination and package weight.
  • Any customs duties, taxes, or import fees imposed by your country are the customer’s responsibility. We recommend checking with your local customs office for more details.

Tracking Your Order

  • Once your order has been shipped, we will provide a tracking number (if applicable) via email.
  • You can use the tracking number to monitor your shipment’s status.
  • If your package has not arrived within the expected time frame, please contact us at [[email protected]] for assistance.

Failed Delivery & Incorrect Address

  • Please ensure that your shipping address is accurate before placing your order.
  • If an order is returned due to an incorrect address, additional shipping fees may apply to reship the package.
  • If a delivery attempt is unsuccessful due to the recipient being unavailable, the courier may make another attempt or hold the package for pickup.

Lost or Stolen Packages

  • Ivylyn Routes is not responsible for lost or stolen packages after they have been marked as delivered.
  • If your package is missing, please check with your local carrier or neighbors before reaching out to us.
  • If you believe your package was lost in transit, contact us at [[email protected]], and we will assist in resolving the issue.

Delays & Exceptions

  • Shipping times may be delayed due to weather conditions, customs processing, or other unforeseen circumstances.
  • In the case of significant delays, we will notify you via email with updates on your shipment.

Contact Us

For any shipping-related inquiries, please reach out to us [email protected].